User Data Deletion Instructions for the Africa Infrastructure, Climate Change, and Investment Summit (AICIS)

At AICIS, we value your privacy and are committed to ensuring the proper handling and deletion of your personal data upon request. This document provides clear instructions on how users can request the deletion of their personal data in compliance with applicable data protection regulations such as the General Data Protection Regulation (GDPR) and other relevant laws.

1. Scope of Data Deletion

The following types of data are eligible for deletion upon request:

• Personal identification information (e.g., name, email address, phone number).
• Professional details provided during registration (e.g., job title, organization).
• Payment information (excluding transaction records required by law for tax or audit purposes).
• Any additional personal information provided for event participation (e.g., dietary preferences, accessibility needs).

2. Data Deletion Request Process

Step 1: Submission of Request

To request the deletion of your data, please email dataprotection@aicis.com with the subject line “Data Deletion Request” and include the following information:

• Full name.
• Email address associated with your registration.
• Brief description of the data you wish to have deleted.

Alternatively, you can submit your request via the contact form available on the AICIS official website.

Step 2: Identity Verification

To protect your privacy and prevent unauthorized deletions, we may request the following:

• A government-issued ID or proof of identity (a redacted copy is sufficient).
• Confirmation of specific details related to your registration or participation in AICIS.

Your identity verification documents will be securely handled and deleted immediately after verification.

Step 3: Processing Time

• Upon receiving a valid request, we will acknowledge receipt within 5 business days.
• Data deletion will be completed within 30 days of verification, unless retention is required for legal or regulatory purposes.

3. Exceptions to Deletion

Certain types of data cannot be deleted immediately due to:

• Legal or regulatory obligations (e.g., tax records, compliance reporting).
• Legitimate business interests, such as resolving disputes or enforcing agreements.
• Anonymized data used for analytical or statistical purposes, which cannot be traced back to an individual.

If your data falls under these exceptions, we will inform you about the specific reasons during the deletion process.

4. Confirmation of Deletion

After your data has been deleted, you will receive a confirmation email. This email will include:

• A summary of the data deleted.
• Details of any data retained and the reasons for its retention.

5. Revocation of Deletion Request

If you wish to revoke your data deletion request, please contact dataprotection@aicis.com within 5 business days of submitting your original request.

6. Contact for Data Protection

For further assistance or concerns regarding your data, you can reach our Data Protection Officer at:

• Email: dataprotection@aicis.com
• Phone: [Insert phone number, if applicable]
• Postal Address: [Insert postal address of AICIS or its parent organization]

By requesting the deletion of your data, you acknowledge that you understand the implications of such deletion, including the inability to retrieve deleted data or participate in certain event-related activities requiring such data.

Thank you for trusting AICIS to handle your data responsibly.